The main difference between those services and plex is that you need to rely on your own media while streaming while other services have their catalog of movies, tv shows, etc. To stream stuff that you want you must own the subscription of other services and then you can stream them through Plex. If you’re facing a problem where you can’t access a server or having problems connecting to one, you’re at just the right place. Today we are going to discuss how you can solve this problem so that you can have a fun time with your friends.
Solutions:
Status of Plex media app
The first thing that you need to make sure of is that the Plex Media Server is up. If the media server is down then you will not be able to access Plex whatsoever. You should make sure about this before moving on to the other solutions. Sometimes your device might not be connected to the media server. You can just restart your app and make sure that everything is fine on your side.
Updating the application
If you have an older version of the app then it might be the case that Plex has stopped supporting that particular version of the app. The older versions are also sometimes buggy so it is always best to make sure that your app is up-to-date. You can download the updated version of the application from the official plex website.
Disabling the VPN
VPNs can be the reason for your problem. VPNs can cause all types of connectivity problems. The connectivity between your server and client might get disrupted due to VPNs. Make sure that you’re not using a VPN while trying to connect to a server and see if that solves your problem.
Working on the same network
If you have more than one connection at your house, you should make sure that both the Plex Media Server App and the Web App are connected to the same network. A difference in the network might cause connectivity issues with the server.
Re-logging
What seems like a very common and easy solution and people might think no way this works, in the case of Plex, it might just do the trick for you. The server you’re logged in on sometimes gets registered twice when using the app for a long time and has done no re-logins or re-installing of the app.
Turning off secure connection settings
Secure connection settings might be the cause of your server problems. Some applications do not use this method which might result in not being able to connect to the server.
Why the problem might be occurring?
There are various reasons why the problem might be occurring and can change from person to person.
Plex media servers down: If the Media servers of Plex are down, it’ll result in you not being able to connect to the server and hence getting such problems. There are not many things that you can do if this is the cause of the problem other than waiting it out till the servers come up online again. Outdated versions: Your Plex app might be running on an outdated version that isn’t supported anymore so do make sure that you keep your app updated. Plex provides an app for the server and the viewing device as well, you have to make sure that the app for the server is up-to-date for a seamless streaming experience. Different connections: If both the Plex application is not on the same wifi, it will cause problems for the server to connect to run the streams. You should make sure that the Media server app and the client/viewing device app are on the same wifi connections.
Conclusion
Plex is no doubt one of the best host services for streaming. The app itself is like a host for other streaming services but you can manage what you want to watch and also keep a good record of the stuff that you’ve already watched, or you want to watch. However, problems like these can be frustrating at times and might kill the mood for the binge night. The error, “you do not have access to this server” is not a major problem and can easily be fixed with the solutions discusses above. If you still face problems with the app, we recommend you reach out to Plex customer support for the best results.
